Shipping policy
When checking out you will have the option to choose either USPS or UPS. Not all options automatically have shipping insurance. It is highly recommended to use ROUTE+ Insurance, which is automatically added to your cart.If you wish to not have any insurance and take your chances, you can take ROUTE out of your cart, but please understand that I will not replace, remake, or refund any items uninsured and that were lost, stolen or damaged in transit.
It is the customer's responsibility to file any claims with ROUTE+, USPS, and/or UPS due to lost/stolen/damaged packages as it is out of my hands once the items are shipped.
No returns, exchanges or refunds on any items. Please message me or email me if you have a problem with your order and we can discuss.